mcw l Terms and Conditions

These terms and conditions ("Terms") apply to the mcw l platform and all services provided under it. By creating an account, logging in, or using any service through the website or mobile application, you are considered to have agreed to these Terms.

mcw l is an online entertainment platform offering sports betting, live casino, slots and various other gaming services. To learn more about us, please read our About Us page.

In this document, "user", "you" or "member" refers to any person registered on or using the mcw l platform. "We", "platform" or "mcw l" refers to the organisation that operates this service.

To use mcw l's services, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a resident of a country or region where this type of online gaming is legally permitted.
• You may hold only one account in your own name; creating multiple accounts is strictly prohibited.
• You may not operate an account on behalf of or as a representative of another person.

Information provided at the time of account registration must be accurate and complete. mcw l reserves the right to suspend or close an account if incorrect or false information is provided.

3.1 Registration Process

To register with mcw l, you must provide your correct name, mobile number and other required details. Only one account may be created per mobile number. Identity must be confirmed through OTP verification.

3.2 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you suspect your account is being used without authorisation, you must notify our support team immediately. Avoid sharing your password with anyone.

3.3 Account Verification

Under KYC (Know Your Customer) policy, mcw l may request a copy of your national ID card or passport to verify your identity at any time. Withdrawals and other benefits may be limited until verification is complete.

4.1 Deposits

mcw l currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳200. Once a deposit is successfully completed, it is generally added to your account promptly.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawals can be made via bKash, Nagad and Rocket. Once a request is successfully submitted, funds are generally sent within 1 hour. The mobile number used for withdrawal must be registered on the account.

4.3 Fraudulent Transactions

If signs of suspicious or fraudulent transactions are found on an account, mcw l may put withdrawals on hold until the investigation is complete. Creating chargebacks or payment disputes may result in account closure and applicable legal action.

5.1 Welcome Bonus

mcw l offers new members a 150% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a balance of ৳2,500; to withdraw this bonus, a wager of ৳1,500 × 15 = ৳22,500 must be completed.

5.2 Bonus Terms of Use

• Bonuses may only be used on approved games or betting.
• Bonus funds may not be transferred to another account.
• Winnings from a bonus cannot be withdrawn before wagering requirements are met.
• If terms are breached, the bonus may be cancelled and related winnings may be forfeited.

5.3 Other Promotions

mcw l periodically offers cashback and other rewards for VIP members. Each promotion has its own terms, which will be published alongside the relevant offer. mcw l reserves the right to change or cancel any promotional offer at any time.

The following activities are strictly prohibited on the mcw l platform:

• Providing false information on an account or concealing your identity.
• Creating multiple accounts to abuse bonuses.
• Using automated software, bots or any method to gain an unfair advantage.
• Exploiting technical vulnerabilities of the platform for personal gain.
• Using the platform for money laundering or illegal financial activities.
• Threatening, harassing or deceiving other users.
• Copying or distributing any platform content without authorisation.

mcw l believes gaming should be an enjoyable activity. We encourage all members to play in moderation and within a set budget. The platform offers deposit limits, break options and self-exclusion features.

If you feel gaming is getting out of control, follow our responsible gaming guidelines and seek help if needed. We always encourage reaching out to professional support organisations as well.

• Never play with borrowed money or funds you cannot afford to lose.
• Do not place large bets on impulse to try to recover losses.
• Take regular breaks and do not treat gaming as your only form of entertainment.
• Do not allow minors to use your account.

All content published on the mcw l platform — logos, images, graphics, software, text and design — is protected under the intellectual property rights of mcw l or its content providers.

Users may view platform content for personal and non-commercial purposes. Distribution, copying, modification or commercial use of any content to third parties is strictly prohibited.

Our Privacy Policy explains in detail how we collect, store and use your personal information. By creating an account or using the service, you are considered to have consented to that policy.

mcw l keeps your information secure through SSL encryption and other technical measures. However, complete security over the internet cannot be guaranteed; you are also responsible for the security of your own device and login details.

10.1 Service Availability

mcw l works to provide round-the-clock service. However, the service may be temporarily interrupted due to technical maintenance, server upgrades or unforeseen circumstances. mcw l will not be liable for compensation for any such temporary interruptions.

10.2 Limitation of Liability

mcw l's liability for losses caused by technical errors, connection failures or third-party issues is limited. The user bears full responsibility for any financial losses resulting from the outcome of bets or games.

A user may close their account at any time by contacting the support team. It is the user's responsibility to withdraw any remaining balance before closing the account.

mcw l reserves the right to suspend or permanently close a user's account in the following circumstances:

• Breach of any provision of these Terms.
• Evidence of fraudulent activity is found.
• Registration with a false identity or fake information.
• The account remains inactive for an extended period.

If an account is suspended, the return of any verified balance will depend on the outcome of the investigation.

If you have a complaint or dispute, please contact our support team first. mcw l provides assistance in Bengali and English 24/7 via live chat and email. Submit a detailed description of the issue and any relevant information — we will work to resolve it as quickly as possible.

You can also visit our FAQ section for answers to common questions.

Our email: [email protected]

mcw l reserves the right to change these terms and conditions at any time. When changes are made, a notice will be posted on the platform and the update date at the top of the page will be revised. Continuing to use the platform after any change means you have accepted the new terms.

It is every user's responsibility to read this page regularly and stay up to date with any new terms.

These terms and conditions will be interpreted and applied in accordance with applicable law. If any provision of this document is found to be legally unenforceable, only that provision will be removed — all remaining provisions will stay in effect.

These terms and conditions constitute the entire agreement between mcw l and the user. Any prior oral or written discussions are superseded by this document.